Sina66 Privacy Policy – How We Protect Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit, register on, or use the Sina66 platform at sina66.vu. This includes players who have created a Sina66 account, players who have started the registration process but not completed it, and visitors who browse the platform without registering.

Sina66 operates its platform for players in the Philippines. If you are accessing the platform from outside the Philippines, please be aware that the data handling practices described here are designed around the Philippine market.

2 What Information We Collect

The type of information we collect depends on how you interact with Sina66. Here is a clear breakdown:

We do not intentionally collect sensitive personal data beyond what is required for identity verification and fraud prevention. If you provide additional information voluntarily — for example, in a support message — we will handle it with the same level of care.

3 How We Use Your Information

The personal information we collect is used for specific, clearly defined purposes:

• Account management — creating and maintaining your Sina66 player account, verifying your identity, and keeping your account secure.
• Transaction processing — handling your deposits and withdrawals in Philippine Peso through the payment methods linked to your account.
• KYC and compliance — verifying your age and identity as required before processing withdrawals, and meeting our obligations under applicable anti-money laundering and fraud prevention requirements.
• Platform security — detecting and preventing unauthorised access, fraud, bot activity, and any other misuse of the platform.
• Customer support — responding to your questions, resolving account issues, and following up on disputes or reports.
• Responsible gaming — monitoring gaming patterns to identify players who may need support, and administering self-exclusion or deposit limit requests.
• Platform improvements — understanding how players use Sina66 so we can improve performance, game availability, and the overall experience.
• Communications — sending you account notifications, security alerts, and updates about your account. Marketing communications are only sent if you have opted in.

We do not use your data to make automated decisions that significantly affect you without a human review process in place for disputes.

4 Who We Share Your Information With

Sina66 does not sell your personal data. We may share your information with the following categories of third parties, strictly for the purposes described:

• Payment processors — to facilitate your deposits and withdrawals. Examples include the providers behind local bank transfers, GCash, and Maya integrations. These providers handle only the data necessary to complete your transaction.
• Identity verification providers — to carry out KYC checks as part of the account verification process. These providers are bound by confidentiality obligations.
• Game software providers — certain gameplay data is processed by the third-party providers whose games are available on the Sina66 platform. This is limited to what is needed to deliver and record the game session.
• Technology and infrastructure providers — companies that help us run our platform, including hosting, security monitoring, and analytics services. These providers act under data processing agreements and cannot use your data for their own purposes.
• Legal and regulatory bodies — where required by law, or where we are responding to a valid legal process such as a court order or regulatory inquiry.

Any third party with whom we share data is required to handle it in a manner consistent with this Privacy Policy and applicable data protection standards.

5 Cookies and Tracking Technologies

Sina66 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is how they are used:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in while you play. Disabling these will prevent the platform from working correctly.
• Security cookies — used to detect suspicious login activity and protect your account from unauthorised access.
• Analytics cookies — help us understand how players navigate the platform, which games are most used, and where technical issues may arise. Data collected this way is aggregated and does not identify you personally.
• Preference cookies — remember your settings, such as language preferences and display options, so you do not have to reconfigure them on every visit.

Most browsers allow you to control or disable cookies through their settings. Disabling essential cookies will affect your ability to log in and use the platform. Disabling analytics cookies will not affect your gameplay.

6 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after account closure, as required by our fraud prevention, legal compliance, and audit obligations.

• Account and transaction records are retained for a minimum period in line with standard anti-money laundering record-keeping requirements.
• KYC documents are retained for the period required to support any ongoing verification or dispute processes.
• Gaming activity records are retained to support responsible gaming monitoring and to resolve disputes.
• Support communications are retained for a reasonable period to allow for follow-up and quality review.

When data is no longer needed, we delete or anonymise it securely. If you close your account, any balance in your account is returned to your verified payment method and your personal data is handled in accordance with the retention periods above.

7 Security Measures

Protecting your data is a core part of running a trustworthy platform. The security measures Sina66 uses include:

• SSL/TLS encryption on all data transmitted between your device and our servers.
• OTP verification for login, password changes, and sensitive account actions.
• Access controls that limit which internal staff can access account data, based on role and necessity.
• Fraud detection systems that monitor for unusual activity and flag accounts for review when suspicious behaviour is detected.
• Secure storage for KYC documents and payment information, with encryption at rest.

8 Your Rights

As a Sina66 player, you have the following rights regarding your personal data:

• Access — you can request a summary of the personal data we hold about you.
• Correction — if any of your personal data is inaccurate, you can ask us to correct it. Some changes (such as your registered name) may require supporting documents.
• Deletion — you can request deletion of your personal data. Note that some data must be retained for legal and compliance reasons even after account closure, as described in Section 6.
• Objection to marketing — if you have opted in to marketing communications, you can opt out at any time by updating your account notification settings or by emailing [email protected].
• Data portability — you can request a copy of your personal data in a structured, readable format.

To exercise any of these rights, contact our support team at [email protected]. We aim to respond to data requests within a reasonable timeframe. For complex requests, we may need additional time and will let you know if that is the case.

9 Changes to This Policy

Sina66 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to applicable laws, or improvements to our data handling practices. When material changes are made, registered players will be notified through the platform or by email.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically. Continued use of the Sina66 platform after an update means you accept the revised policy.

10 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with our support team.

When contacting us about a data request, please include your registered email address and a description of your request so we can locate your account and respond accurately.